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FAQS

Frequently asked questions

Every day help for our customers

At SLS, We are working 24/7 to provide our customers best in class services. We try to deliver Affordable Services to everyone. Our Limo & Buses are our specialty and most popular service.

  • For online and email reservations we recommend that you notify us at least 24 Hours In advance.
  • If less than 24 hours please call us at 1-888-818-0424.

At SLS, reservations can be made in the following 3 ways:

  • Online: Reservations through website.
  • Phone: 1-888-818-0424
  • Email: info@shazlislimoservice.com

For advance bookings a deposit of 30% of the package is required. The balance amount will have to be cleared at the end of the journey.

1 hour prior to the commencement of your journey, you will receive a SMS on your mobile number with the Vehicle Number, Chauffeur Name & Cell Phone Number.

The Tariff Includes Luxury limo of your choice, Fuel, Insurance & Chauffeur costs.

The Tariff does not include any Parking Costs, Toll Charges, Fuel Surcharges (If Applicable), Entrance Fees, Taxes & Tips to the Chauffeur.

Given the Chauffeurs are not allowed inside the Airport and have limited entry at railways, our executive chauffeur will meet you, your guests or clients at the Airport pick up point at the Domestic or International airport/ Railway Terminus, to provide personal assistance. Leveraging our “VIP Meet & Greet” service, the chauffeur will be holding a personalized greeting sign with the name or a designation of your choice. The chauffeur will help with the bags and escort you through the airport to your private & luxurious limo. We will then ensure that the trip to your destination is comfortable, expeditious and hassle free.

The following modes of payment can be used:

  • Online Payment Gateway
  • Cash
  • Debit & Credit Card (MC, Visa, AMEX).
  • Demand Draft (In the name of Singh Limo DC)
  • Wire Transfer/ RTGS Bank Transfers. Needs to be completed before the journey begins.

Personal or Company Checks. Needs to be cleared 2 days before journey begins.

If You Wish to use your Debit/Credit Card, we will email you a secure CC Avenue link before your travel to pay the deposit. Another link will be sent to you in order to pay the remaining balance after your travel is complete.

If you feel our Chauffeurs have met or exceeded your expectations you can feel free to tip them as you feel appropriate. Normally a 5% of your total Tariff is a good rule of thumb to calculate the tip. Please note that the tips will not be accounted for against your bill.

  • Cancellation made more than 2 hours before the duty reporting time: Nil.
  • Cancellation made 2 hours before the duty reporting time: Deposit amount will not be refunded.
  • Cancellation charges once the Limo has left our premises: Minimum rental slab will be applicable.
  • No money will be returned while booking Luxury Limo. A Full “Non-Refundable” Payment will need to be made during time of booking.

  • Yes, the Chauffeur will provide you with an itemized invoice at the end of your journey. However, In order to save trees, we recommend you provide us with your email address so we can email a soft copy of your bill directly to you.